gregg ramsdell ⋅ Tampa, FL U.S. Army, Sergeant Major ⋅ 30 years served

GREGG L. RAMSDELL

1905 Tranquil Ln 541.531.3751
Phenix City, AL 36867
Gramsdell@hotmail.com
www.linkedin.com/pub/gregg-ramsdell/34/802/923

SUMMARY OF QUALIFICATIONS

Operations Manager with over 30 years of military experience with an emphasis in leadership, risk management, strategic planning, logistics and problem solving. Retired United States Army First Sergeant with a Top Secret Security w/SCI Clearance and fluent in German. Selected over hundreds of well qualified Command Sergeants Major to serve as the Senior Enlisted Leader to manage all military operations for Joint Task Force Guantanamo. Accounted for over $50M worth of organizational/installation property with zero losses. Conducted domestic and global operations in Afghanistan, Cuba, Germany, Iraq and Korea with 28 years of leadership experience. Recipient of multiple awards for professionalism and valor. Operational experience and Bachelors in Executive Leadership to support his career. Areas of expertise include:

• Operations Management • Human Resources Management • Quality Assurance
• Organizational Leadership
• Strategic Planning
• Security Operations • Training Development
• Material Sustainment and Control
• Budget and Program Analysis • Process Improvement
• Interdepartmental Coordination
• Emergency Operations

PROFESSIONAL EXPERIENCE

United States Army – Multiple Locations 1983 – 2014
Senior Enlisted Leader for Joint Task Force Guantanamo Bay
Responsible for the health, welfare and leadership development for over 3,000 military and civilian personnel. Planned, developed and monitored the implementation of policies, procedures and guidance for the Joint Task Force Commander to assist with productivity, quality management, and organization improvements.
• Performed duties as Senior Project Officer to enhance the Intelligence Collection location for civilian and military program managers; moved $50M of specialized sensitive equipment, 75 employees and multiple operational offices without any loss of time and spillage of intelligence data
• Developed and enhanced various programs and projects to enhance the living standards for all assigned personnel
• Coordinated various municipal services to insure all facilities and infrastructure between various directorates within Joint Task Force, were completed within contractual timelines to insure all personnel were afforded adequate accommodations per command directives
• Served as a direct liaison between all senior leaders of all four branches of the Armed Forces, to ensure optimum efficiency within the command
• Developed programs for all subordinates to solve operational issues and enhance communications and teamwork
• Designed and implanted a new physical security program with Department of Defense Intelligence personnel to enhance United States guidelines.
• Responsible for identifying areas of program improvement, expansion of evolutionary changes.
• Managed security operations including budgetary management, performance metrics and contract management.
• Oversaw contractual obligations and managed billing within budgetary guidelines. Initiated investigations and utilized performance metrics.
• Maintained relationships with Federal law enforcement and other governmental agencies in support of various initiatives.
• Responded in a timely manner, the emergent events, issues, staffing deficiencies and various issues that arise.
• Implemented the understanding of best practices in physical security strategies, principles, standards, policies and procedures.
• Possess strong effective time management, communication, technical writing, presentation development, facilitation, and organizational skills.
• Enhances quality assurance techniques and strategies to monitor and improve performance to ensure compliance with contractually set Service Level Agreements.
• Recommended and implemented a new Enterprise Access Control and alarm monitoring system to the new Intelligence Control Center in both the Florida and Afghanistan locations.

Logistics Manager for US Army Special Operations Command
Performed duties as the Non-commissioned officer in charge of the Special Operations Logistics Department. Maintained a database of all property within the Special Operations Task Force ensuring all regulations and guidelines were adhered to. Ensured classified logistics movements and inventories were within standards with the primary focus on 4 classified forward locations within the area of operations.
• Provided rapid material solutions to various Special Operations combat teams in support of Operation Iraqi/ Enduring Freedom. Supported Special Operations in a small team atmosphere while conducting various operations.
• Initiated complete renovation of United States Central Command Intelligence Headquarters
• Performed duties as Project Manager of a $300 million infrastructure rehabilitation within the Intelligence Division of United States Central Command
• Designed, developed, implemented and managed physical security operations for a new multi service Intelligence Center for the Department of Defense.
• Implemented security operations for new Intelligence Operations Center in Afghanistan. Supervised Logistical operations along with personnel placement and service improvements without any loss of operational time.
• Assisted in planning of Coalition Special Operation Forces missions while utilizing independent systems, evaluations, and developing recommendations for system improvements based on study and analysis for Integrated Coalition Special Operation Forces to provide critical communication and intelligence support
• Worked directly with the Pentagon to assist the Multi National Coalition force and local unit commanders to identify operational needs and requirements.
• Enhances quality assurance techniques and strategies to monitor and improve performance to ensure compliance with contractually set Service Level Agreements.
• Recommended and implemented a new Enterprise Access Control and alarm monitoring system to the new Intelligence Control Center in both the Florida and Afghanistan locations
• Ensured compliance with governing Federal Acquisition Law, Army Procurement Policy, general Supply Policy and Purchase Card Program Policy. Provided personnel with appropriate technical guidance, operational and procedural training, account management, GPC dispute resolution, and reconciliation and invoice payment assistance. Ensured the program provided effective procurement support to all departments and met the purchase card goals. Coordinated and oversaw purchase card operations, and function as the primary point of contact to the program bank

• Established and controlled user account information including vendor/commodity blocking and recommended procurement authority for cardholders. Reviewed procurement activity using numerous available resources including but not limited to bank provided reports, available on-line data via the program bank, and various software programs on a personal computer to analyze account and specific cardholder activity.
• Maintained regular communication with Cardholders and approving officials. Communicated with the account paying activity to ensure accounts were paid in accordance with the prompt payment act, and interest penalties are avoided or minimized.
• Managed the Government Purchase Card delinquent and suspended accounts, operated the Government Purchase Card Online System (PCOLS), and identified and addressed weaknesses in current training programs, both bank card and procurement operations.

• Developed and disseminated specialized training as required for management and reviewing officials and cardholders to ensure compliance with program requirements, developed instructions and conduct annual and refresher user training for credit card holders, approving officials and ordering officers, and acted as the primary point of contact between the supporting contracting office and customers for all communication, ensuring procedural compliance and effective customer service.
• Responsible for monitoring, reviewing, and evaluating the performance and status of supply support requirements, i.e. provisioning planning, item introduction, engineering changes to provisioning etc. for assigned equipment during the life cycle of the system/equipment.
• Monitors provisioning and related programs and assures that all logistics actions are accomplished within the proper timeframe to support the life cycle of the system/equipment.
• Monitors and provides advice and assistance on logistical related problems to include provisioning and supply actions to assure that all functional areas have been properly integrated.
• Receives, reviews and directs the implementation of Department of Army (DA) and Department of Defense (DoD) current and future program guidance and policy and develops and implements police at the command level.

Military Liaison Officer for the Inauguration of President Barrack Obama
Performed and coordinated operations as the senior non-commissioned officer in charge of the 56th Presidential Inauguration Committee.
• Coordinated all Secretary of State commitments and insured all timelines and professional engagements were followed
• Coordinated various movements alongside protective service organizations and high-level governmental representatives
• Ensured timely briefs were prepared for the Secretary, ensuring that proper information was available
• Additional duties including developing military and factual information for future use and were made available for higher levels of government
• Maintained relationship with Federal, State and Local law enforcement and other government agencies in support of Operations for the Secretary.
• Demonstrated personnel protection with Secret Service and local law enforcement agencies. Implemented quality techniques and strategies to monitor and improved performance among personnel.

Brigade Planner 2011 – 2013
Facilitated daily management and oversight of the tactical and installation operations and future mission planning guidance for a 2,400 Soldier medical brigade engaged in world-wide combat health care and emergency response.
• Re-configured and streamlined the brigade’s emergency operations center codifying personnel and experience levels enhancing the operation capable of 24-hour operations with a minimum of personnel
• Managed continual deployment and redeployment operations of the units spread over 4 military installations
• Senior advisor to the CEO and senior staff; supervised 3 personnel
• Earned accolades from superiors for mentoring of units in emergency response mission preparedness and execution of expeditionary/emergency deployment readiness exercises
• Recognized for developing a common reporting format for units to report deployment status to and from theater
• Recognized by the senior corps staff for Hurricane Sandy unit operations management

EDUCATION / TRAINING

Civilian Education
Columbia Southern University, Masters of Science, Executive Leadership
Columbia Southern University, Bachelor of Science in Management Studies
College of the Siskiyou, Associate of Arts in Criminology

Military Education

US Army Sergeants Majors Course
US Army First Sergeant Course
US Army Senior Enlisted Administrative Course
US Army Department of Defense Logistics School
US Army Human Resources Course
US Army Battle Staff Course
US Army Personal Protective Course
Federal Bureau of Investigation Protective Service Driving Course

AWARDS
Purple Heart Medal
Silver Star Medal
Defense Meritorious Service Medal
Joint Service Commendation Medal
Joint Service Achievement Medal
Afghanistan Campaign Medal
Iraq Campaign Medal
Southwest Asia Medal