20+ years in Customer Service and PMO in software (large scale). Moved back to Ohio and looking for a real fit...underemployed right now.
IWU class of 2006
Go Buckeyes!
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No Certs, managed large scale software & equipment installations typically in the range of $1m to $4m taking up to 2 years of modifications and customizations. As VP over Professional Services I would have up to 15 projects in various cycles at one time.
Consulted with Fortune 100 on SAP PMO
I did author with JD Power & Associates / SSPA the standards for service/support metric and criteria for Service Excellence. This addressed formalizing the approach to delivering services via a broad construct.
I developed most of my approach based on PMI, and was a member.
Hi Chris, I work at the Goodyear Tire & Rubber Company and might be able to put you in contact with someone from our PMO or IT organizations for networking purposes. Feel free to email me at Kirsten_schreiter@goodyear.com.
Do you have the certs? (e.g., PMP and etc.?)
Also, what software?
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