Harvard University

03-May-2023
Senior Systems Engineer (DevOps)
Harvard University Information Technology
62436BR

Position Description

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

For those interested in remote work, this role can be primarily remote. We also have beautiful on-campus space in the heart of Harvard Square for employees who choose to be on-site.

Harvard University Research Computing is looking for an experienced Sr. Systems Engineer to join our Regulated data team and help deploy and maintain a research computing environment using AWS Service Workbench (SWB) and ParallelCluster. This role requires a deep understanding of AWS services, Cloud infrastructure, and HPC environments, as well as expertise in the tools and technologies mentioned below. The ideal candidate will have a strong technical background and excellent problem-solving skills, enabling them to assist with the deployment and maintenance of our cloud systems.

Primary Responsibilities:

• Synchronize Active Directory users and groups into AWS IAM Identity Center SSO to streamline identity and access management.
• Clone CodeCommit repositories for seamless code management and version control.
• Manage AWS Landing Zone Accelerator costs, ensuring the project remains within budget.
• Implement AWS Network Firewall best practices to protect and secure the research computing environment.
• Configure Firewall Manager through the Landing Zone Accelerator Config File, ensuring network security and compliance.
• Automate security patching for EC2 instances to maintain a secure and up-to-date environment.
• Implement Security Hub automation recommendations to enhance overall cloud security posture.
• Build versioned type docs locally and maintain up-to-date documentation.
• Upgrade LZA solutions as required to leverage the latest features and enhancements.
• Oversee account bootstrapping steps to ensure a smooth onboarding process for new users.

Additionally, The Senior Systems Engineer will:

Coordinate the planning of and conduct advanced research computing engineering duties to deliver easily accessible and scalable computing resources to professors and students as part of their coursework. Work independently to build, monitor, and maintain the Academic Computing Cluster, Open OnDemand service, and software. Provide technical expertise to teams and projects alongside research programs. Be a key contributor to related projects simultaneously.
University Research Computing provides transformative computing and data services that advance Harvard researchers' impact on addressing society's biggest challenges. This position is also in partnership with Academic Technology units, with the aim to provide research tools and software directly to classrooms.

The successful candidate is exceptionally well-organized, action-oriented, an excellent listener, and thoughtful communicator with a record of demonstrated success communicating effectively across all levels of an organization from entry level staff to University executives and in both technical and nontechnical, business languages.

Basic Qualifications

•Minimum of seven years' post-secondary education or relevant work experience

Additional Qualifications and Skills

:"The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn

• 5+ years of experience in cloud systems engineering, with a focus on AWS services and infrastructure.
• Familiarity with AWS Service Workbench (SWB), AWS ParallelCluster, and other relevant AWS services.
• Familiarity with Splunk, CrowdStrike, Tenable Nessus, and HPC environments.
• Experience with AWS security services, including Firewall Manager, Security Hub, and IAM.
• Expertise in scripting languages such as Python, Bash, or PowerShell.
• AWS Certified Solutions Architect Associate or AWS Certified SysOps Administrator certification.
• Experience in a research or higher education setting.
• Broad knowledge of the deployment and management of physical and virtual systems (e.g. storage, cluster computing, network, database, applications)
• Experience automating infrastructure with tools like Puppet, Chef, Ansible, or Terraform
• Experience with Slurm Workload Manager, Open OnDemand, operating HPC environments
• Experience with monitoring systems, writing checks, and creating actionable alerting
• Experience with metrics collection to gain insight into production systems
• Experience with Linux system administration, git and version control in general
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
• Demonstrated team performance skills, the ability to communicate clearly, service mindset approach, and the ability to act as a trusted advisor
• Strong understanding of networking and security best practices.
• Excellent problem-solving and analytical skills.
• Strong documentation, mentoring, and collaboration experience
• Attitude that supports an Agile working environment
Certificates and Licenses

•Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred

Working Conditions
HUIT actively supports hybrid work where business needs allow. This position has been designated as a primarily remote position. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please note that some presence on campus may be necessary based on needs and the nature of the work.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Additional Information
Please provide a cover letter with your application.

Please note:

•Harvard University requires pre-employment reference and background screening. 

•We are unable to provide work authorization and/or visa sponsorship.
•This position has a 180-day orientation and review period.

More about HUIT:

Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open.

IT Academy (designed for IT Staff):

HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/

Accessibility:

Harvard University IT plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.

Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

•Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
•Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
•Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
•Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
•Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
•Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
•Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
•Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
•Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Location
USA - MA - Cambridge

Department
Research Computing

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Criminal, Identity

Department Office Location
USA - MA - Cambridge

Work Format
Remote

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Apply Here: https://www.click2apply.net/yyjYgxcwOkYAbFeJkS6OLe

PI215459890

Apply Online: https://www.click2apply.net/yyjYgxcwOkYAbFeJkS6OLe