- Company
- Badger Meter, Inc.
- Industry
- Sales & Client Relations
- Location
- Sacramento, CA
Field Sales Support Specialist
Manager: Daniel Milliron
Location: California
Status: Full-time Exempt
Travel: 80%
Job Overview:
• Provides field technical support for customers
• Performs field training for customers either onsite or using internet based methods
• Installs software on computers and network client machines to server based software and assists customers and distribution personnel with software upgrades
• Performs internal training and testing when new products or significant changes occur in existing products
• Provides feedback to corporate training group on training materials such as guides and quick reference cards
• Provides feedback to Marketing and Technical Support for purposes of resolving customer issues
• Assists Solution Architects with providing updated product and system training for Account Managers, Distribution field sales and independent distributors as requested
• Remains proficient and up–to-date in meter and system technology including software, both with Badger Meter products and competitive product offerings
• Assists with return material authorizations for all equipment with direction from Regional Manager and Solution Architect
• Responds to customer requests and questions in a timely manner
• Communicates effectively to both internal and external customers
• Conducts all activity in such a manner as to comply with all governmental requirements applicable to the sale of Badger Meter’s products
• Supports sales plan objectives
• Additional projects, tasks and/or assignments as assigned
Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
Email Resume to dmilliron@badgermeter.com