Role and Company
Director - IT Operations, Harte Hanks
Expertise
20 years experience in information technology
Location
Lexington, MA
About Ram
Accomplished IT executive and strategist with significant global, Enterprise Resource Planning (ERP), Infrastructure and e-commerce experience across multiple industries. Drive information technology strategy to improve operational efficiency, reduce costs, and maximize customer experience. Broad experience in multiple functional areas including finance, operations, sales, purchasing, logistics, and distribution. Possess the ability to effectively partner with individuals and teams in all levels of an organization. Recognized ability to handle and resolve complex business challenges with a reputation of being genuine, accessible, and responsive.
Areas of Expertise:
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ERP Strategy & Implementation
E-Commerce
Infrastructure Management
ITIL
BI / Business Intelligence
Supply Chain Management
Project and Portfolio Management / PMO
Business Process Outsourcing
Enterprise Content Management
Loyalty Programs / Customer Relationship Marketing / e-Commerce
IT for M&A (Mergers & Acquisitions)