Role and Company
IT Service Catalog Manager, BP
Expertise
20 years experience in information technology
Location
Katy, TX
About Randell
Accomplished IT Manager with demonstrated success leading the full life cycle of global network systems by establishing overall governance, policies, procedures, systems, quality standards and best practices to enable the company to optimize IT resources. My expertise lies in bridging communication gaps between departments and stakeholders, implementing continuous improvement processes within project/system life cycles, improving performance measurements through mentoring and coaching, building business strategies by way of competitive analysis and customer collaboration. A diverse background and experience to lead cross-functional teams and employees at all levels of an organization while leveraging vendors to create impactful products and services. Creating an atmosphere of trust, being inclusive of diverse views, coaching staff, and encouraging improvement and innovation. Action-oriented strategic thinker, skilled at managing complexity and ambiguity, and passionate about growth through innovation.