Role and Company
Owner, Confidential Restaurant Solutions
Expertise
30 years experience in small business
Location
Russellville, MO
About Ward
2010 – Present Restaurant Consultant
Confidential Restaurant Solutions, Mid-Missouri
Consult Family owned restaurants by teaching them how to control their inventory, food cost, manage their P&L as well as teach ServSafe classes monthly. In addition we instructed business on perception, retention, and protection of their reputation.
2009 – 2010 Business Development
Job Point, Jefferson City MO
Placed individuals with barriers to employment with potential employers, and trained candidates in skills to gain long term employment. Developed and informed local business on procedures for hiring potential candidates for employment.
2004 – 2008 Owner / Manager
Quality Catering, Jefferson City MO
Owner and manager self-established catering business serving Jefferson City and the surrounding area. Ensured food quality, business operations and complete customer satisfaction.
2003 – 2004 Catering Manager
Lee’s Chicken, Jefferson City MO
Responsible for maintaining fast and accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
2002 – 2003 Special Division Manager
Wal-Mart, Jefferson City MO
Trained in the surrounding area to manage each department to ensure complete and timely execution of corporate marketing plans, budgeting, and inventory control along with store security.
1997 – 2002 Owner / Manager
Garrison’s Neighborhood Place, Springfield MO
Owned convenience store, managed profit and loss administration by establishing and monitoring cash control, security procedures, reviewing financial reports, maintaining inventory, managing labor, and taking appropriate actions.
1995 – 1997 911 Operator / Police Officer
Greene County Sheriff’s Department, Springfield MO
Dispatched law enforcement, emergency response personnel, and combined state agencies to emergency situations throughout the state as well as working in reserve status as a police officer.
1989 – 1995 CNA / EMT / Paramedic
St. Johns Hospital / Cox South & Oxford Health Care – Springfield MO
Worked on the Cardiac Step-Down Unit at St. Johns as well as working the floating nurse pool at Cox Hospital & Oxford
1983 – 1989 Manager / Franchise Trainer / Chef
T. J. Applebee’s South / Ozark Applebee’s, Atlanta GA – Springfield MO
Recruited, trained, and managed staff during grand opening of new franchise throughout North America and Hawaii. Established preventive maintenance schedules, company performance standards, safety codes, employee guidelines for the conception of Rio Bravo, Chevy’s and Applebee’s International franchises.
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Education
2010 – 2011 Columbia Area Career Center / Columbia MO
ServSafe Instructor / First Aide Instruction
1998 – 2002 Drury University / Springfield MO
Criminal Justice / Law Officer 470 / Applied Science (BSN Core)
1995 – 1998 Ozarks Technical College / Springfield MO
CNA Certification / Nursing Core Requirements / Nursing 1 – 2 need 3 – 4 clinical
1993 – 1995 University of Missouri / Springfield MO
EMT Cert. / Firefighter & Hazardous Material 1 – 2 / Paramedic Cert. / Paramedic Instructor Cert.
Activates
President Russellville Lions Club / Board Member 1st Choice Employment Agency / Golf