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Is their a "sales" or customer service position that does not include many cold calls?


Ryan Jones Spring Hill, FL

I love talking to people. I love meeting new people. I have never met a stranger, unless I am calling them on the phone. It just drains me, and I am not very successful making cold calls.

21 September 2020 2 replies General



Julia Scott Spring, TX

Hello! I've worked with sales people over my entire career- from management to PR & Marketing. Making cold calls can the least productive route to sales- because they do not know you. Having many connections in the business community is the path of least resistance. Once you have begun building relationships and meeting needs well, folks will be much more receptive to what will- at that time- be a referral from someone they know & hopefully trust.

Finding the right fit for your talents my take some time, however once done you can start to build your industry expert skills. Try to avoid going into too broad or too narrow of a field, as that might leave you pigeon-holed if that industry tanks. My last PR job ended during the 2000 dot-bomb as did my husband's sales manager job. He started an insurance business and building his business was a big job. I went back to corporate credit.

One way to get your foot in the door of a target company is customer service- a difficult job, but if you nail it there you'll move over or up. The good CSAs get picked off by other depts. fairly quickly, so there is always churn there. Good luck, and keep us posted!


Philip Morgan Richardson, TX

Mr. Jones, I have been at Travelers for over 5 years, and the sales positions here are all inbound and you can make some good friends and very positive work place. Look for the job listing at any Travelers location. There is one in Tampa Fl. Good luck!!!

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