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Project Manager - Healthcare Aging Programs

Posted on 7 March 2023 by

The Healthcare Association of New York State 
Rensselaer, NY  

The Healthcare Association of New York State (HANYS) is seeking a Project Manager within its Quality Advocacy, Research and Innovation (QARI) division. This position reports to the Director, Post-Acute and Continuing Care and will be responsible for providing project management, education, materials development, and hospital/provider and/or practice support on the ongoing implementation of aging programs including HANYS Age Friendly Health Systems (AFHS) Action Community and the Geriatric Emergency Department Accreditation Collaborative (GEDC) project, and similar programs that are implemented at health care organizations across the continuum throughout New York State. These initiatives have the goal of improving care and outcomes for older New Yorkers

This is a grant funded position until October 2023 with a planned grant submission for continuation for 2 additional years. A fully remote work environment within New York State would be considered. The salary for this position is between $90,000 and $95,000 annually.

Key responsibilities include but are not limited to:
• Works with QARI Vice President, Senior Director, Director, and other internal and external stakeholders as appropriate, to develop, implement, and evaluate project plan(s) including deliverables, timeline, and budget adherence. Meets or exceeds grant deliverables where needed.
• Provides technical assistance, education, and coaching to assigned organizations, staff and/or providers and other related entities across the continuum of care to promote active engagement and success toward meeting and exceeding the aging program goals.
• Provides resources, quality improvement methodologies, and problem-solving approaches to assist the hospital and community partners in making the necessary change to reach or exceed their goals in a timely fashion.
• Serves as subject matter expert (SME), having strength in clinical and operative fundamentals, current evidence–based research, best practices, and innovative strategies.
• Contributes to project and event curriculum, as needed. Serves as education program host and/or facilitator.
• Coordinates events including planning, development, implementation, flow, materials, and evaluation in conjunction with Senior Director, Director, and other internal HANYS stakeholders.
• Provides technical assistance to assist healthcare organizations with data collection, submission, and analysis.
• Reports back to QARI leadership and/or the team with feedback on issues, suggestions, best practices, success stories, and potential presenters, etc.
• Routinely informs supervisor of current status, anticipated issues, and participants. Communicates closely with supervisor to ensure coordination of the entire program.
• Contributes to written materials, resources, tool kits, education, and reports.
• Ensures compliance with grant requirements including tracking, documentation, action plans, and summary reports including timely submissions to supervisor and other internal stakeholders.
• Actively seeks out and builds relationships with hospitals, community partners, and other healthcare stakeholders across New York State and in designated regions, as appropriate.
• With the assistance of an intern, gather, code, and verify data for systems participating in aging programs.
• Coordinate the design of a pre- and post-participation survey to capture process and outcome metrics and measure improvement.
• Identify and summarize trends and share updates with participating healthcare facilities to highlight progress and opportunities for improvement.

• Bachelor’s Degree required (Master’s degree preferred) in a health-related field such as Nursing or Health Management and a minimum of 2-5 years of experience in hospital project management work; and at least 2 years of experience in a clinical practice setting and/or hospital. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.
• Proven track record as a leader in quality improvement/change management, patient safety, hospital operations.
• Demonstrated proficiency in establishing and maintaining key relationships
• Strong project management and organizational skills
• Ability to coach and facilitate to maximize the hospital/practice/provider success
• Ability to problem-solve and mentor to provide effective problem resolution solutions
• Excellent written and verbal communication skills
• Ability to understand, apply, and educate others on basic quality improvement statistics and reports
• Flexibility for occasional work travel when permissible under COVID safety restrictions.
• Basic skills in Microsoft Office, Excel and Zoom for data and web conferencing.
• Experience in geriatrics or aging preferred.

We offer the opportunity to work in a dynamic environment that serves the health care industry as well as a competitive salary and an excellent benefits package, including a 401(k) Plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

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