Harvard University

23-Feb-2023
Software Engineering Manager
Harvard University Information Technology
61667BR

Position Description

This is a fully benefited, full-time Harvard University position that has been funded through June 30, 2026. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

Reporting to the Managing Director of Academic Technology, the Software Engineering Manager is a member of a high-performing team that focuses on the development and implementation of a world-class online learning platform. This is an ideal opportunity to work at the intersection of online education and technical innovation, and in an organization that values creativity, collaboration and diverse perspectives and backgrounds.

The Manager supervises a team of software and DevOps engineers responsible for developing, enhancing, and maintaining multiple large components of the LXP platform. They will assume a leadership role, in collaboration with the team, other HUIT departments, and representatives from the university's schools and departments in designing world-class and modern solutions. They will serve as a leader in the department in developing industry-class software development practices and workflows and will be a core contributor to the development of a culture of collaboration and openness within Harvard and beyond.

The Manager will serve as a mentor and coach to all engineers in the department and will help identify, coordinate, and lead skills and professional engineering activities with the objective of building organizational capacity and developing people. In collaboration with peer managers, they will help determine the composition of project teams and allocate resources to support the requirements of a complex and dynamic portfolio.

Principal Duties and Responsibilities:

• Responsible for effective staff management, including hiring and orientation, training and development, workflow and performance management, and the promotion of an inclusive and innovative work environment
• Participate fully in software development life cycle
• Lead development of technical solutions to deliver business requirements
• Ensure development efforts meet University accessibility guidelines
• Establish and lead CI/CD and BC/DR efforts according to industry best practices
• Participate in long-term strategic planning for the application portfolio(s)
• Establish and maintain internal/external stakeholder relationships
• Ensure appropriate levels of redundancy and documentation exist for all systems
• Ensure development efforts meet best practices in security, privacy, performance, and compliance
• Abide by and follow the Harvard University IT technical standards, policies, and Code of Conduct
• Other duties as needed or required

Basic Qualifications

•Minimum of seven years' post-secondary education or relevant work experience
•Supervisory experience

Additional Qualifications and Skills

:"The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Undergraduate degree or equivalent education and experience
• Experience in release/change management for enterprise-class applications
• Experience managing a software development team
• Minimum of seven years progressive experience in technical/software development project management
• Expert knowledge in one or more of the following software development frameworks or languages: Java, Ruby on Rails, Python, JavaScript, Angular, NodeJS, React.
• Strong knowledge of server and storage architectures, as well as cloud-based solutions; including authentication, authorization, account provisioning, identity management, and directory services, and proven experience designing systems that integrate with / incorporate these services.
• Proven ability to capture, understand, document, and convey complex business needs and processes, translate them into functional requirements and system specifications, and develop a supporting technical solution at an abstract level, and detailed technical specifications (including choice of implementation technologies).
• Experienced with Agile methodologies, processes and tools, and proven experience integrating agile methods into a department.
• Understanding and experience developing to WCAG 2.2 guidelines
Working Conditions
HUIT actively supports hybrid work where business needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Some presence on campus may be necessary based on needs and the nature of the work.

Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage (https://huhs.harvard.edu/covid-19-vaccine-requirement-faqs). Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website (https://huhs.harvard.edu/covid-19-information#gsc.tab=0).
Additional Information
Please provide a cover letter with your application.

Please note:

•Harvard University requires pre-employment reference and background screening.
•We are unable to provide work authorization and/or visa sponsorship.
•This position has an 180-day orientation and review period.

More about HUIT:

Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open.

IT Academy (designed for IT Staff):

HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/

Benefits
We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

•Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
•Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
•Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
•Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
•Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
•Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
•Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
•Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
•Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Location
USA - MA - Cambridge

Department
Academic Technology

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Appointment End Date
30-Jun-2026

Pre-Employment Screening
Identity

Department Office Location
USA - MA - Cambridge

Work Format
Hybrid (partially on-site, partially remote)

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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