Harvard University

Senior Product Manager
Harvard University Information Technology
61665BR

Position Description

This is a fully benefited, full-time Harvard University position that has been funded through June 30, 2026. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

Reporting to the Managing Director of Academic Technology, the Senior Product Manager is a member of a high-performing team that focuses on the development and implementation of a world-class online learning platform. This is an ideal opportunity to work at the intersection of online education and technical innovation, and in an organization that values creativity, collaboration, and diverse perspectives and backgrounds.

The Senior Product Manager will be the point person working between academic departments, HUIT, and external vendors to build, launch, and maintain a major system in the Learning Experience Platform.

Principal Duties and Responsibilities:

• Collaborate with Harvard Schools and departments to determine, document, and prioritize end-user needs
• Identify and remove operational roadblocks so the team can successfully collaborate to create educational values for our internal and external partners.
• Create and manage a roadmap for a large component of the learning experiences platform.
• Serves as product owner to internal and external scrum teams.
• Write requirements/user stories, produce user flows, and create sample screens/wireframes to convey needs and solutions
• Coordinate activities between product components by aligning scope, deadlines, and delivery with other product managers, technical teams, and developers.
• Oversee UX/UI design for responsible systems
• Create and manage roadmaps for responsible systems
• Facilitate decision-making, manage conflicts and resolve issues, escalate critical problems to project sponsors as necessary, ensuring major decisions are aligned with Harvard's goals and direction
• Other duties as needed or required

Basic Qualifications

Minimum of seven years' post-secondary education or relevant work experience
Supervisory experience

Additional Qualifications and Skills

The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Undergraduate degree or equivalent education and experience
• Minimum of seven years of progressive experience in technical/software development product management
• Experience working in an Agile environment, preferably with Scrum or Kanban
• Strong communication skills in writing, verbally, and visually.
• User-focused, collaborative, innovative, and open
• Strong organizational skills with the ability to handle detail and to see the big picture at the same time
• Strong understanding of Academic/Educational technology and platforms such as Canvas, Blackboard, Moodle, edX, Coursera, etc.
• Certified Product Owner, a plus
• Familiarity with ServiceNow, JIRA, Confluence, and/or other tools, a plus
Working Conditions
HUIT actively supports hybrid work where business needs allow. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Some presence on campus may be necessary based on needs and the nature of the work.

Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage (https://huhs.harvard.edu/covid-19-vaccine-requirement-faqs). Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website (https://huhs.harvard.edu/covid-19-information#gsc.tab=0).

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Sub Unit

Location
USA - MA - Cambridge

Department
Academic Technology

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Appointment End Date
2026-06-30T00:00:00Z

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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PI207166179

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