Harvard University

21-Mar-2023
Manager of Project and Portfolio Management
Harvard University Information Technology
61045BR

Position Description

Harvard University Information Technology (HUIT) is a community of IT professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

Job Summary:

Reporting to the Managing Director for Library Technology Services, the Manager of Project and Portfolio Management is a member of a high performing leadership team which focuses on development and implementation of world-class solutions to fulfill the mission of the Harvard Library: To advance scholarship and teaching through the collection, creation, application, preservation and dissemination of knowledge.

The Manager leads a cross-functional team of library technology professionals who support, steward and manage a diverse portfolio of library technology services and platforms through effective technical support, project management, business analysis, Agile process, application design, and outreach and engagement with library and academic stakeholders. The Manager will provide strategic direction, aligned with the vision of the Managing Director, to facilitate prioritization and delivery of library technology services. The Manager and their team will be a play a key role in building and maintaining relationships with stakeholders, primarily those in the Harvard Library. As a member of the LTS extended leadership team and a cross-functional staff, the manager will lead key governance and project portfolio management activities and will help design and implement new project and portfolio management processes at one of the world's most renowned higher-education institutions.

Principal Duties and Responsibilities:

Portfolio Management
Evaluate portfolio effectiveness
Identify and facilitate opportunities for collaboration to strengthen portfolio
Strategic Leadership
Contribute to the development of new and enhancement of existing processes that promote collaboration and organizational effectiveness
Serve as liaison to Library and University IT strategic directions and organizational goals working groups
Outreach and Engagement
Serve as liaison and active member to Harvard Library governance groups, libraries, and archives
Serve as liaison and active member of Harvard University IT governance and working groups and communities of practice
Provide accurate, timely, comprehensive visibility into LTS programs and projects
Agile & Project Management
Design and implement robust Agile and Project Management processes and lead integration across the department
Develop and manage project intake processes
Coach and mentor Project Managers, Scrum Masters, and Product Owners
Create and maintain documentation supporting project management and Agile practice in LTS
Act as Agile Champion for LTS
Service Management
Cultivate a service mindset amongst Library Projects team members
Create and cultivate a service framework by participating in HUIT service offering communities
Team Management
Provide HR management for a team of 7 professionals
Provide a cohesive team experience for staff in a diverse set of roles, in a combination hybrid-remote context

Basic Qualifications
Minimum of seven years' post-secondary education or relevant work experience
Supervisory experience

Additional Qualifications and Skills

:"The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
Demonstrated cross-functional project management experience
Experience driving organizational change through facilitation and consensus-building
Demonstrated leadership, collaborative problem-solving, and customer service skills
Excellent verbal, written, presentation communication skills
Proven ability to communicate and collaborate effectively with people at all organizational levels
Experienced with Agile methodologies, processes and tools
Change management experience, of similar scope and size as Harvard's, across a large set of diverse stakeholder groups
Proven track record of success developing and implementing new standards, new or redesigned processes templates, tools, and guidance
Demonstrated success in staff management, hiring, mentoring, coaching, performance management, professional development and workflow design
Experience at Harvard or in a complex higher education institution is a plus

Certificates and Licenses
PMP or other relevant certification and experience preferred, e.g., Scrum Master

Working Conditions
HUIT actively supports hybrid work where business needs allow. This position has been designated as a primarily remote position. All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Some presence on campus may be necessary based on needs and the nature of the work. Additional detail will be discussed during the interview process.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard's Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University's "COVID-19 Vaccine Information" webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard's Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.
Additional Information
Please provide a cover letter with your application.

Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.

More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard's leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology. HUIT's core values are User Focused, Collaborative, Innovative and Open.

IT Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/

Total Rewards:
Harvard's Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts, including:

Paid Time Off: 3 - 4 weeks accrued vacation days, 12 accrued sick days, 12.5 paid holidays plus winter recess, and 3 personal days awarded each calendar year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program (TAP): $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.

Harvard University Employees Credit Union: Our employees credit union provides a complete line of services for all your financial needs. https://huecu.org

Transportation: 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: A variety of programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.

Access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Learn more: https://hr.harvard.edu/totalrewards

Accessibility:
Harvard University IT plays an important role in supporting Harvard's commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.

Additional Responsibilities
We invite you to visit Harvard's Total Rewards website to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

Job Function
Information Technology

Location
USA - MA - Cambridge

Department
Library Technology Services

Time Status
Full-time

Union
00 - Non Union, Exempt or Temporary

Pre-Employment Screening
Identity

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Apply Here: https://www.click2apply.net/QL8qQlHJ5ljp8SGkVIgQDE

PI203193448

Apply Online: https://www.click2apply.net/QL8qQlHJ5ljp8SGkVIgQDE