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Director, Client Go-to-Market and Sales Enablement

Posted on 14 January 2022 by

Financial Services 
San Francisco, CA  

Director, Client Go-to-Market and Sales Enablement
Foster City, CA
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description
The Director will be a member of Visa's United States (US) Client Delivery team and will be responsible for partnering with US stakeholders to bring Visa Business Solutions and Visa Direct products and solutions to market, driving adoption, and providing scaled support for client relationship managers. The Director will work closely with key cross-functional stakeholders including product managers, client relationship managers, marketing, and communications functions. In partnership with these teams, the Client Delivery Lead will ensure sales teams are setup for success and Visa delivers a consistent and seamless experience for our clients. The position is based in either San Francisco or Foster City, California.

Essential Functions

Support product launch/scale execution to include sales collateral development, product presentations, messaging, client manager training and general Q&A

Serve as internal subject matter expert on covered product(s) as well as related business and operational processes

Support sales planning, including product adoption targets and prioritization by client/market segments

Support development, tracking, and management of product sales pipeline process

Support on-behalf-of enablement for scaled client adoption

Ensure sales process, pricing, contracting, and support resources are aligned with leadership goals and client demand

Lead cross-functional efforts to troubleshoot, escalate, and resolve issues in a timely manner

Coordinate and manage client communications for new product launches and major feature enhancements. Oversee client sales collateral development to include product briefings, product training, FAQs, talking points

Foster productive relationships at all levels within the team and across Visa

Minimal travel required

Basic Qualifications:

• 10 years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 12+ years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Product management, development, or marketing; management consulting, or business operations equivalent experience
• Payments experience preferred
• Excellent written and verbal communication skills
• Manage high complexity, effectively manage time, and prioritize workload
• Ability to work with a sense of urgency and deliver under tight deadlines/timeframes
• Strategic thinker with superior analytical and problem solving skills
• Ability to handle multiple projects and synthesize data
• High proficiency in PowerPoint, Excel and Word required
Additional Information
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law
Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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