We are seeking an OUTSIDE Manufacturing Customer Service Representative & Support Specialist.

The successful candidate will represent Peak Toolworks, an industrial tooling manufacturer through face-to-face engagement with customers to support and assist them with order placement and delivery, ensuring they have a positive experience. This person must have strong interpersonal skills and the ability to build solid relationships. This role is considered an entry point into a sales or operations role, so the person should be highly motivated, ambitious, and looking for a company to launch their career.

This individual will be provided with a company vehicle and all necessities to fulfill this role's responsibilities. This position is partially remote and will cover portions of Virginia and Pennsylvania, including Hershey, York, Harrisburg, and Lancaster territory.

The Manufacturing Customer Service Representative & Support Specialist will:

Respond to customer inquiries, either written or verbal, promptly.
Assist customers in ordering replenishment products.
Place and track orders through service centers.
Schedule and provide delivery of ordered products.
Ensure the customer is invoiced accurately.
Assist the customer in addressing concerns about quality, delivery, invoicing, or any service-related issue.
Use company technology in support of documenting all customer interactions.

The Manufacturing Customer Service Representative & Support Specialist should have:

Preferably a college degree from a credited university OR two years of account management within manufacturing, tooling, or machinery industries OR Candidates with military experience will be considered to have met these requirements.
Able to set priorities, work with minimum supervision, and handle numerous activities simultaneously.
Able to learn and use technology supporting the role, such as MS Office, Outlook, and company cloud-based resources.
Able to drive long distances with an occasional need for overnight travel.
The work environment is primarily in the field at a customer facility. Must be able to work effectively in environmental conditions such as cold, heat, high noise levels, moving mechanical parts, heights, dust, mist, gas, fumes, walking or climbing, etc.
Knowledge of carbide tipped saw blades, mortise, boring, up spiral & down spiral bits, Hoggers, Profile Cutters, and other cutting tools are helpful.
Ability to lift 75 lbs.

Benefits and Additional Information:

$1,000 sign-on bonus will be paid on the first paycheck. The employee will be required to sign an agreement stating the funds will be returned if they leave the company within the first 12 months.
Health, Dental, and Vision insurance coverage.
Paid Holiday, Sick, and Vacation time off.
This is a direct-hire, permanent position.
This role is eligible for an annual 5% target bonus.
Career Development and advancement opportunities.
The candidate must pass a drug screen, background check, and driving record verification with no major accidents.
More benefits will be discussed when an offer is extended.

Candidates may apply through link: https://jobs.crelate.com/portal/candidateselect/job/dhkwfsi9nsjjqx9zi4rprz3tro

OR email address:
dawn.metzler@canselect.us