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Part-Time Member Services Officer (Teller)

Posted on 21 November 2019 by

CoastHills Credit Union 
Financial Services 
Arroyo Grande, CA  

Part-Time Member Services Officer (Teller)
Five Cities, 1580 W Branch, Arroyo Grande, CA 93420
1420 Spring Street, Paso Robles, CA 93446
1203 S Broadway, Santa Maria, CA 93454

You will assist CoastHills Credit Union to achieve its mission to make a difference in our neighbors’ lives! You will accomplish that by providing outstanding service to both internal and external members.

Some of the responsibilities of the job are;
• Performs basic teller transactions, such as but not limited to deposits, withdrawals, transfers, loan payments as stated in the Office Procedures Manual (OPM)
• Prepares and processes transaction requests by telephone and mail
• Prepares authorized account changes
• Processes money orders, traveler’s checks and other services
• Explains, promotes and cross sells Credit Union services, products, programs and investment opportunities
• Cross-sells Wealth Management services as well as e-statement account conversions
• Proactively responds to members’ inquiries and requests using product knowledge
• Assists in completing forms and documents
• Resolves errors, member problems and/or complaints in a timely manner
• Accurately balances cash and coin and maintains appropriate cash level within limits
• Accurately operates a variety of office equipment and machines
• Follows policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Customer Identification Program (CIP) to ensure daily compliance with current regulations

Some of the requirements of the job are;
• A minimum of 1 year of customer service and/or cash handling work experience
• Punctual and regular attendance
• Work cooperatively with others
• Knowledge of English usage, grammar, punctuation, and spelling
• Ability to listen effectively
• Ability to calculate figures and amounts, such as interest, dividends and percentages
• Ability to apply addition, subtraction, multiplication, and division concepts using whole numbers,
• common fractions and decimals
• Ability to apply common sense understanding to carry out instructions
• Ability to be bonded

We offer great benefits including, very generous PTO, low premium health insurance, 401k matching, and more…

If you are motivated and team-oriented, here's your chance to work where every day is Another great day!

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