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Process Engineer 1 - Wholesale Business Process Management - Process Definition

Posted on 4 November 2019 by

Wells Fargo 
Financial Services 
Minneapolis, MN  

Wholesale Banking provides financial solutions to businesses across the United States and globally. Our four major business lines include Corporate & Investment Banking, Commercial Banking, Commercial Real Estate, and Wells Fargo Commercial Capital. We also have groups in credit risk, group risk, finance, marketing, human relations, and the Wholesale Chief Operating Office that support our businesses.

The Wholesale Business Process Management (BPM) team is seeking experienced professionals to help develop a strong operational excellence culture through the application of the Business Process Management (BPM) discipline. BPM is a management discipline for defining, measuring, improving, and governing business processes so that Wells Fargo can deliver consistent, desired outcomes for our customers; manage our operations efficiently and effectively; and strengthen risk management and compliance. The Wholesale Business Process Management team focuses on the implementation of BPM principle across Wells Fargo. By leveraging BPM, we pinpoint and analyze problems to move forward on a more efficient and effective path and deliver value to our business, customers and stakeholders.

The Wholesale Business Process Management group is searching for Process Engineers to support design and improvement initiatives within Wells Fargo’s Wholesale Banking Group.

Job Description/Details:
It is an exciting time to be part of Wells Fargo’s Wholesale Banking Team as we transform our organization to be simpler, stronger and smarter. The Process Engineer for Business Process Definition (BPD) is an addition to our growing team. It is under the Wholesale Business Process Management (BPM) organization, and will report to the Business Process Definition Process Engineer Manager. As a Process Engineer, you will be responsible for assisting with definition and documentation of processes across Wholesale Banking.

Key responsibilities include:
• Supporting Process Engineer Associates with enhancing process modeling skills
• Assist architects and other engineers with fulfilling process definition through modeling
• Support BPM factory by supplementing modeling design needs when appropriate, to help achieve the desired modeling outcomes
• Use Six Sigma / Lean skills and methodology to build superior capabilities that meet the demands of multiple stakeholders

Team members support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Required Qualifications

•5+ years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering); or LEAN/Six Sigma Green belt and 3+years of experience in one or a combination of the following: process engineering, military (supply chain, analytics and/or engineering)

Desired Qualifications

•BS/BA degree or higher in a quantitative field such as mathematics, statistics, actuarial science, engineering, or physics
•Knowledge and understanding of Business Process Management Notation (BPMN) software such as iGrafx
•Knowledge and understanding of Statistical Analysis software such as Minitab
•Facilitation skills such as Helix
•Change Management skills such as Prosci/ADKAR
•Knowledge and understanding of Rapid Process Automation software such as Blue Prism

Other Desired Qualifications
• Demonstrated ability to facilitate effectively in either a face-to-face or virtual environment
• Experience modeling processes to standards like BPM (internal Wells Fargo) or BPMN (industry standard)
• Proven ability to build and maintain relationships
• Knowledge and understanding of business process design and operating procedures
• Demonstrated ability to translate Subject Matter Expert details of daily duties into standard process maps / models

Job Expectations

•WF Enterprise Process Engineering Intermediate learning level or LEAN/Six Sigma Green Belt must be documented as completed within 1 year of job start date
•Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
MN-Minneapolis: 600 S 4th St - Minneapolis, MN




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