We appreciate your interest in our organization. Please read the following pages carefully so that you are fully informed about our unique organization and our desired candidate.

DO NOT APPLY IF YOU ARE NOT BIILINGUAL AND DO NOT SPEAK, READ, AND WRITE PORTUGUESE AND ENGLISH FLUENTLY!

We are looking for people that are not afraid of sales to educate customers on our services, answer questions by phone as well as via live chat, and take orders from Portuguese/ English-speaking customers.

We are hiring for part-time and full-time representatives.

YOU MUST MEET THE FOLLOWING REQUIRMENTS (no exceptions):

1. Speak, Read, and Write in Portuguese and English fluently. Spanish language skills are a plus!
2. Be available to work Monday thru Friday each day in our offices in Buckhead (Atlanta, GA)

This position description details the following:

• Company Overview
• Culture Statement
• Statement of Required Personal Commitment
• Success as a Customer Service Representative
• Position Summary

Company Overview

We sell barcodes and barcode products such as graphic design and label printing in addition to selling song identification services for the music industry. We primarily serve startup, small, and mid-size businesses. Our specialty is helping companies bring their products to the market by walking them through the barcoding process.

Culture Statement

We are a small business. The environment is casual yet professional. We work together closely and depend on each other in order to offer our clients superior service. Punctuality in arriving at work and leaving for and returning from lunch breaks is a must. Work schedules are set and the monthly pay structure is salary for full-timers and hourly for part-timers.

Statement of Required Personal Commitment

We are located in Buckhead Atlanta. Carefully consider the unique challenges of commuting in the Atlanta area.

Success as a Representative

Excellent verbal and written communication skills required languages are essential to success as a Representative and also computer savviness.

Areas of Expertise

You must be completely comfortable multitasking (using the phone and computer simultaneously to help our team communicate with potential clients) in order to succeed in this job.

No experience with barcoding or music industry is necessary.

Previous experience in customer support, sales, or telemarketing preferred

Polished professional writing skills

Proven comfort with MS Office (especially Excel, Word and Outlook)

Must be Internet savvy and comfortable with using the Web as a research tool

Must have a high standard of accountability and demonstrate level of concern for work output

A team player with a positive attitude

Salaried and Hourly Pay: Depending on experience. Healthcare allowance and bonuses provided after probationary period.

If you are bilingual and feel that you would be a perfect fit for us, please email your resume to resumespost537@gmail.com. Please do not call; we will contact you as quickly as possible to schedule a phone and in-person interview.