Role and Company

SVP; Service Delivery Manager (Bank of America - Mortgage Technology), Bank of America

Expertise

25 years experience in information technology

Location

Santa Clarita, CA

About Joyce

I have a BA degree in Business Communications. I came to technology as a tech writer and technical trainer. I then re-educated myself and developed user interfaces for web-based applications; web-based training and application usability and customer experience. I've been a project manager for large scale development programs. Currently, I'm working in the Mortgage Technology division of Bank of America managing a team focused on risk and compliance controls for applications and ensuring that customers' data is safe. I've been a volunteer for nPower which connects technology experts with non profits who need technology help. My son is currently in the Navy and I'm a Marine Corps Brat. <grin>

Joyce's Recent Answers

2 years ago

Soon to be new Bachelor of Science in Information Technology - Software Systems Engineering looking for advice on changing careers following graduation.

Is it possible to see if Subaru has an internship program or a program for Veterans that you could apply...

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4 years ago

I want to get a program manager cert of some sort before I retire...is Project+ worth the time to get?

I agree with the previous comments

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5 years ago

I need temp work that pays around $50/hr. Where should I look?

You can be an online instructor with your background. Check online schools and Tech schools like Devry. Also check large...

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5 years ago

Computer Information Systems Degree without professional experience

You have received some good advice. One I might add is to get experience by volunteering to help a nonprofit...

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7 years ago

Job Shadowing Opportunities

Hi Robin, You might consider something a bit different than shadowing. How about volunteering? There are quite a few organizations...

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