Role and Company
SVP; Service Delivery Manager (Bank of America - Mortgage Technology), Bank of America
25 years experience in information technology
Santa Clarita, CA
I have a BA degree in Business Communications. I came to technology as a tech writer and technical trainer. I then re-educated myself and developed user interfaces for web-based applications; web-based training and application usability and customer experience. I've been a project manager for large scale development programs. Currently, I'm working in the Mortgage Technology division of Bank of America managing a team focused on risk and compliance controls for applications and ensuring that customers' data is safe. I've been a volunteer for nPower which connects technology experts with non profits who need technology help. My son is currently in the Navy and I'm a Marine Corps Brat. <grin>
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Joyce's Recent Answers
one month ago
I want to get a program manager cert of some sort before I retire...is Project+ worth the time to get?
I agree with the previous comments
7 months ago
I need temp work that pays around $50/hr. Where should I look?
You can be an online instructor with your background. Check online schools and Tech schools like Devry.
Also check large...
9 months ago
Computer Information Systems Degree without professional experience
You have received some good advice. One I might add is to get experience by volunteering to help a nonprofit...
2 years ago
Job Shadowing Opportunities
You might consider something a bit different than shadowing. How about volunteering? There are quite a few organizations...
3 years ago
Getting an interview
If you are not getting interviews--that means your resume is not connecting with the recruiter. Be sure that the first...