Role and Company
SVP; Service Delivery Manager (Bank of America - Mortgage Technology), Bank of America
25 years experience in information technology
Santa Clarita, CA
I have a BA degree in Business Communications. I came to technology as a tech writer and technical trainer. I then re-educated myself and developed user interfaces for web-based applications; web-based training and application usability and customer experience. I've been a project manager for large scale development programs. Currently, I'm working in the Mortgage Technology division of Bank of America managing a team focused on risk and compliance controls for applications and ensuring that customers' data is safe. I've been a volunteer for nPower which connects technology experts with non profits who need technology help. My son is currently in the Navy and I'm a Marine Corps Brat. <grin>
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Joyce's Recent Answers
5 months ago
I want to get a program manager cert of some sort before I retire...is Project+ worth the time to get?
I agree with the previous comments
10 months ago
I need temp work that pays around $50/hr. Where should I look?
You can be an online instructor with your background. Check online schools and Tech schools like Devry.
Also check large...
one year ago
Computer Information Systems Degree without professional experience
You have received some good advice. One I might add is to get experience by volunteering to help a nonprofit...
3 years ago
Job Shadowing Opportunities
You might consider something a bit different than shadowing. How about volunteering? There are quite a few organizations...
3 years ago
Getting an interview
If you are not getting interviews--that means your resume is not connecting with the recruiter. Be sure that the first...