Role and Company

Customer Experience Change Management

Expertise

30 years experience in consulting

Location

Ann Arbor, MI

About Barron

GLOBAL CUSTOMER EXPERIENCE LEADER with a strategy, marketing, communications, and stakeholder influence background benefiting healthcare, travel, hospitality, CPG, retail, financial services, telecom, learning, technology, transport, and 501 c 3 sectors. Disciplined, results driven visionary with a history of creating innovative strategies and actionable blueprints that leverage a ‘4D’ operating model: Determine, Design, Develop, and Deliver. Hands-on facilitator of brand success and team engagement with corporate, agency, and consulting enterprises.
• Strategic Planning
• Multichannel Communications
• B2B/B2C Loyalty Marketing
• Data-driven Insights Creation
• Operations
• Organizational Change Management (OCM)

Barron's Recent Answers

one year ago

Does anyone have good tools or advice for someone looking for a new career but isn't totally sure what suits them best?

Foremost, thank you for your service. Four skill/behavior assessments I've found insightful for me and my colleagues over the...

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2 years ago

I am seeking advice to start a boxing gym in Texas

Foremost, "thank you" for your service. Second, given that you're in Irving (where I worked once) ... I'd suggest you reach...

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2 years ago

Need advice about starting a 501C3 charitable organization

Foremost, thank you for your service. Secondly, I would concur with Chet's suggestion RE: SCORE... I, too, am a SCORE...

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2 years ago

The Worth of a Public Administration Doctorate Degree

Allan: foremost, thank you for your service. I'm offering an alternative perspective: I have an MPA from a D.C....

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3 years ago

How can I find a business or project that fits with my interests and experience?

David...thank you for your service. Couple things: 1) If you're not seeking to continue in real estate, think about removing...

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