Role and Company
Customer Experience Change Management
30 years experience in consulting
Ann Arbor, MI
GLOBAL CUSTOMER EXPERIENCE LEADER with a strategy, marketing, communications, and stakeholder influence background benefiting healthcare, travel, hospitality, CPG, retail, financial services, telecom, learning, technology, transport, and 501 c 3 sectors. Disciplined, results driven visionary with a history of creating innovative strategies and actionable blueprints that leverage a ‘4D’ operating model: Determine, Design, Develop, and Deliver. Hands-on facilitator of brand success and team engagement with corporate, agency, and consulting enterprises.
• Strategic Planning
• Multichannel Communications
• B2B/B2C Loyalty Marketing
• Data-driven Insights Creation
• Organizational Change Management (OCM)
Barron has volunteered to be available for private messages. Feel free to send a conversational message but remember to be succinct and mindful of the other person’s time.
Barron's Recent Answers
2 days ago
Crossroads i'm torn between a Ph. D. / MBA / eMBA / graduate certificate or JD
Kareen... foremost, thank you for your service.
My advice would be to focus on an MBA with a concentration on...
one month ago
Looking for practical advice on entering a marketing career
Jake.... foremost, thank you for your service.
In addition to the previous responses, I'll leverage Bob's 'Marketing is a vast...
2 months ago
How do you establish a network at a remote location, especially if the location is more rural than urban?
Patrick... foremost, thank you for your service. Ironic to see your message; I moved out of TX (Dallas) in 2017 … so...
3 months ago
Resume Assistance / Review
Domonick… foremost, thank you for your service.
RE: your question... as one with 10 years on you (e.g. 30 years) … my...
4 months ago
How do I expand my experience
Chester...thank you for your service. Given the breadth of your question, difficult to be specific with an answer. With...