Military Service
U.S. Army Master Sergeant
Experience
20 years served
Future
Seeking a career in any profession
Location
El Paso, TX
About Carmen
U.S Army 1998- Present
Senior Manager (Senior Geospatial Engineer Operations Sergeant), Fort Bliss, Texas
September 2014 - Present
• Oversaw and supervised the production and dissemination of the latest imagery and Geospatial Information Systems (GIS) intelligence support in support of the 1st Armored Division operations
• Established a cross-training among geospatial engineers and imagery analyst in the organization; resulting in a 67% increased in production and growth of technical knowledge through the division
• Managed the maintenance of all sensitive intelligence equipment and data valued in excess of $15M with zero losses; senior manager in the Geospatial field in the intelligence community in the Fort Bliss area
Geospatial Operations Sergeant Major, Fort Shafter, Hawaii June 2014 – September 2014
• Supervised 34 Geospatial Engineer Soldiers, physical training, training, legal actions, morale, quality of life, discipline, welfare and professional development; resulting in 100% of mission success
• Prepared and supervised the deployment of 2 Geospatial Engineer teams for the Humanitarian Assistance and Disaster relief support
• Managed the transfer of over 150 geospatial products to end-users without leak of classified information; committed to upholding the highest standards
Senior Geospatial Operations Sergeant, Fort Shafter, Hawaii August 2013 – June 2014
• Collaborated in the successful planning and execution of Leader Engagement Training event for the organization, attended by over 350 Soldiers and Civilians
• Contacted 100% of assigned personnel, rising over $6,500 in contributions as Combined Federal Campaign Coordinator for the Detachment. Resulted in the highest per capita in the whole organization
• Provided flawless quality control of all geospatial products generated and developed a geospatial production centric training model; resulting in a 100% customer satisfaction rate
Senior Production Non-Commissioned Officer /Senior Geospatial Operations Sergeant, Fort Shafter, Hawaii June 2011 – August 2014
• Managed the database for the detachment; tracked and applied quality control measures for geospatial production by 6 different units on the island of Oahu; reducing redundancies of production by 40%
• implemented a comprehensive production management system which resulted in a 25% improvement in the production fidelity for the organization
• selected to performed duties as the Geospatial Sergeant Major, while simultaneously performing functions as the operations Sergeant and Senior Production Non-Commissioned Officer
Reproduction Non-Commissioned Officer, White House Communication Agency, February 2007 – June 2011
• Performed quality control checks on all reproduction products; assisted with the maintenance and procurement of all reproduction hardware
• deployed several times in support of the Vice President of the United States; provided unparalleled audiovisual support and ensured release of official remarks to the Press Corps
• produced 342 high profile reprographic work orders; accounted for 35% of section’s work load; lauded by customers for quality products and quick turn around
EDUCATION and TRAINING
• Intelligent Preparation of the Battle Field, Battle Staff Course , Fort Shafter, HI, 2014
• Senior-Level Leadership, Technical and Management Development Course, 2013
• Equal Opportunity Training, Fort Shafter, HI, 2013
• Advance Leadership and Management Development Course, Fort Belvoir, VA, 2012
• Masters Degree in Curriculum and Instruction, Interdisciplinary Studies, National Lewis University, Chicago, IL, 2005
• Bachelors in Psychology, Campbell University, Fort Bragg, NC, 2002